If a client is unhappy with the tightness of their curls after a perm, what is the best course of action?

The best course of action for a client who is unhappy with the tightness of their curls after a perm is to use a clarifying shampoo and stretch the curls. This approach addresses the immediate concern of overly tight curls by effectively removing any residual product buildup and facilitating the loosening of the curl pattern. Clarifying shampoos are designed to penetrate the hair shaft and strip away excess residue that may leave the curls looking tighter than desired.

After cleansing the hair with a clarifying shampoo, gently stretching the hair can help to elongate the curls and create a more desirable texture, contributing to a softer appearance. This method allows the stylist to effectively manage the client's dissatisfaction while looking out for the integrity of the hair.

In contrast, simply using a leave-in conditioner may not provide the necessary relief from tightness as it primarily serves to moisturize and detangle rather than address the curl pattern. Recommending a deep conditioning treatment focuses on hydration but might not significantly change the curl's tightness. Advising the client to wait before any treatment could lead to continued unhappiness, as there is an opportunity to effectively manage the curls promptly.